Afribond LTD customer privacy notice 

This privacy notice tells you what to expect us to do with your personal information. 

  • Contact details 
  • What information we collect, use, and why 
  • Lawful bases and data protection rights 
  • Where we get personal information from 
  • How long we keep information 
  • How to complain 

Contact details 

Post 

Flat 128, Eagle Point, City Road, LONDON, EC1V 1AR, GB 

Telephone 

+447776353584 

Email 

[email protected]

What information we collect, use, and why 

We collect or use the following information to provide and improve products and services for clients

  • Names and contact details 
  • Addresses 
  • Gender 
  • Pronoun preferences 
  • Occupation 
  • Date of birth 
  • Payment details (including card or bank information for transfers and direct debits) 
  • Information relating to compliments or complaints 

We also collect or use the following information to provide and improve products and services for clients

  • Racial or ethnic origin 

We collect or use the following personal information for information updates or marketing purposes

  • Names and contact details 

We also collect or use the following information for information updates or marketing purposes

  • Racial or ethnic origin 

We collect or use the following personal information to comply with legal requirements

  • Contact information 

We also collect or use the following information to comply with legal requirements

  • Racial or ethnic origin 

We collect or use the following personal information for dealing with queries, complaints or claims

  • Names and contact details 

We also collect or use the following information for dealing with queries, complaints or claims

  • Racial or ethnic origin 

Lawful bases and data protection rights 

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. 

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: 

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here

If you make a request, we must respond to you without undue delay and in any event within one month. 

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. 

Our lawful bases for the collection and use of your data 

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are: 

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. 
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. 

Our lawful bases for collecting or using personal information for information updates or marketing purposes are: 

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. 
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. 

Our lawful bases for collecting or using personal information to comply with legal requirements

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. 
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. 

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are: 

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. 
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. 

Where we get personal information from and how long we keep information for 

  • By submitting your personal details to purchase a ticket for Afribond’s event, we will collect and save your data to assist in planning and organising investment conferences. This data will be held for two years. 

 

Others we share personal information with 

  • Professional consultants 

How to complain 

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. 

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:            

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Helpline number: 0303 123 1113 

Website: https://www.ico.org.uk/make-a-complaint 

Last updated 

24 September 2024 

 

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